Shipping policy
Shipping policy
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
|
Shipping option |
Estimated delivery time |
Price |
|
Express |
1 to 4 business days |
$11 |
|
Standard |
2 to 8 business days |
$8.99 |
|
Express FREE orders > $50 AUD |
1 to 4 business days |
FREE |
International Shipping
We offer international shipping to the following countries: NZ
Shipping charges for your order will be calculated and displayed at checkout.
We are hoping to expand to more countries in the near future.
|
Shipping option NZ |
Estimated delivery time |
Price |
|
NZ Express |
3 to 7 business days |
$24.99 |
|
NZ Standard |
5 to 12 business days |
$12.99 |
| NZ Express FREE orders > $120 AUD |
3 to 10 business days |
FREE |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. BreatheBuddy is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within the timeframes above, please contact us at breathebuddy@yahoo.com with your name and order number, and we will look into it for you.